The Bio-LUSH project prioritizes safeguarding your privacy and is actively working on advancing technology to provide you with the utmost secure and empowering online experience. This Privacy Statement pertains to the official website of the Bio-LUSH Horizon Europe project (Grant Agreement No 101112476) and governs the collection and utilization of data. The responsibility for the website lies with the Bio-LUSH Consortium, which focuses on sharing and exchanging information regarding the project’s research and its results. By using the Bio-LUSH project’s website, you agree to abide by the data practices outlined in this statement.

Policy Scope
This Privacy Policy is applicable to the website, regardless of the device used to access it, such as computers, mobile phones, tablets, TVs, or other devices.

Collection and Usage of Personal Data

Unless specifically mentioned in the relevant sections of the website, the personal data collected from the usage of our website is processed as follows:

(i) Email Communication
When you choose to communicate with us via email, we request your name and mailing address. Please note that providing this information is essential for us to respond to your message personally. The only required data for this purpose is your name and mailing address. The legal basis for processing this personal data is Article 6(1)(b) of GDPR, as it is necessary to address requests from the concerned parties.

(ii) Social Media
Certain web pages on our website may utilize social plug-ins from external organizations (e.g., Twitter’s retweet function). These organizations may receive and use personal data regarding your visit to our website or apps. If you browse our website or view content on our apps, the information they collect may be associated with your account on their respective platforms. For more details on how these organizations handle personal data, please refer to their privacy policies.

(iii) Site Visitation Tracking
We employ Google Analytics (GA) to track user interactions and gather statistical insights. This data helps us understand the number of website users, their browsing patterns, and their overall journey through our website. Although GA records data such as geographical location, device, internet browser, and operating system, none of this information personally identifies you to us. Your computer’s IP address is anonymized by GA services and cannot be used to personally identify you. We consider Google as a third party. GA employs cookies, which are further described in Google’s developer guides. Please note that disabling cookies in your internet browser will prevent GA from tracking your visit to our website.

Storage of Personal Data

If you provide your contact details through the preferred email message, we only store your name and email address. Your contact details will not be shared with any third parties and will be securely stored by Bio-LUSH, accessible only to authorized personnel. Currently, this website only stores personal data in this specific case. We utilize state-of-the-art technology and implement various safeguards to protect your personal data from misuse or unauthorized processing. These safeguards include restricting access to authorized individuals, isolating IT systems used for data processing, and continuously monitoring system access to prevent misuse.

Retention Period of Personal Data

We retain your personal information for as long as it remains relevant and useful for its original intended purpose or as required by applicable laws.

Cookies and Third-Party Cookies

Cookies are small text files used by websites to enhance user experience. Our website only uses necessary cookies and does not collect any additional cookies. You have the right to configure your browser to notify you before accepting cookies or to refuse them, although doing so may limit access to certain features of the website. Consult your browser’s help section for instructions on managing your cookie preferences. It’s important to note that many parts of the website can be accessed and navigated without enabling cookies. If you use multiple computers in different locations, ensure that each browser is adjusted to accommodate your cookie preferences.

Data Breaches

In the event of an unlawful data breach involving your identifiable data, we will promptly report it within 72 hours.

Data Subject Rights

Under the General Data Protection Regulation (Articles 15-21), you have several important rights pertaining to your personal data. These rights include:

Right of Access: You have the right to access your personal data and obtain additional information about how we process it.

Right to Rectification: You can review, correct, update, or modify your personal data by contacting Bio-LUSH at

Right to Erasure (Right to Be Forgotten): In certain cases, you have the right to request the deletion of your personal data, except when processing is necessary for contractual obligations, legal requirements, or public interest.

Right to Restriction of Processing: You can request the restriction of processing your personal data under specific circumstances.

Right to Object to Processing: You have the right to object to the processing of your personal data based on legitimate interests pursued by us as data controllers, including direct marketing and consumer profiling.

Right to Data Portability: You have the right to receive your personal data in a commonly used format and request transmission to another controller if technically feasible.

Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please:

  • Contact us using the provided contact details.
  • Provide sufficient information for identification purposes.
  • Provide proof of your identity and address.
  • Specify the information to which your request relates.

Time Limits for Compliance with Data Subject Rights

We strive to fulfill all requests within 30 days. However, depending on the specific right or complexity of the request, this period may be extended.

Data Controller and Contact Details

INOSENS doo Novi Sad (“INOSENS”), a Private Company registered in Serbia with its registered office at Sonje Marinkovic 18, Novi Sad is the data controller for this website.

Email: info[at]

For any questions, comments, or requests related to this Privacy Policy, you can also contact us at the aforementioned email address or postal address.

Complaints Procedure

We aim to address any queries or concerns you may have about our use of your data. If you believe that we have not adequately responded to your complaints or concerns, you have the right, under the General Data Protection Regulation, to lodge a complaint with your local data protection or supervisory authority in the European Union or European Economic Area.

Changes to Our Privacy Policy

This privacy policy may be updated periodically to comply with legislative requirements or industry developments. We will not explicitly notify our stakeholders or website users of these changes. Therefore, we recommend checking this page occasionally for any policy updates.

Last updated: 19/06/2023